Approved for 1.0 CLE Credit

The Evolving Lawyer: Emotional Intelligence and Cultural Competency in Practice

Presenter: Karsten Bailey, Associate Counsel at Goodwill Greater Milwaukee and Chicago

This session explores how emotional intelligence, and cultural competency can enhance legal practice in today’s landscape. Participants will learn strategies for navigating complex legal issues with empathy, awareness, and inclusivity. Through interactive discussions, this session emphasizes the importance of communication, bias recognition, exploration or your own triggers, and culturally responsive decision-making. Designed for legal professionals, this course will help you build trust with your client, reduce conflict, and foster equitable outcomes through emotionally intelligent and culturally competent strategies.